Reference

Your Rights, Our Rules, and How This Works

Everything that governs your sweepsjungle account — from eligibility and account conduct to data handling and payment records — lives here, written in plain American English.

State-dependent eligibilityPayPal, Venmo, Play+ transaction rulesAccount data retention policyPrivacy and cookie disclosureContact paths for legal requests
sweepsjungle Your Rights, Our Rules, and How This Works
DATA AND SECURITY STANDARDS

How We Handle Your Data, Cookies, and Account Security

We apply account-level security measures — including encrypted session handling and identity verification at withdrawal — to protect your data. Cookie settings and data preferences can be managed from your account profile. Retention periods and your rights as a United States account holder are detailed in the items below.

Data Retention

Transaction records tied to PayPal, Venmo, and Play+ payments are retained as required by applicable state law. You may request a copy of your data through the account settings page.

Cookie Controls

We use functional and analytics cookies. You can review and adjust cookie preferences at any time via the cookie settings link in your account footer — no account closure required.

Account Security

Identity verification is required before any withdrawal clears — this applies regardless of whether you withdraw via PayPal, Venmo, or Play+. Verification documents are encrypted and stored per our data policy.

Requesting Changes

To update personal data, request deletion, or correct account information, submit a written request via live chat or email. We process eligible requests within the timeframe your state law requires.

LEGAL CONTACT PATHS

How to Reach Us for Legal and Policy Matters

Legal requests — including data access, account closure, and formal disputes — are handled through dedicated contact paths. Response times for legal correspondence may differ from standard account support; always include your registered email address and account ID so your request routes correctly.

Live Chat Available through your account dashboard for policy questions, account disputes, and identity verification follow-ups. Keep your account ID ready when you connect.
Email Support Send formal legal requests, data deletion inquiries, or written dispute submissions to our support address found in your account settings under Contact Us.
Account Help Center Our help center covers account-specific legal questions — from how PayPal dispute records are reviewed to how Play+ prepaid transactions are documented in your wallet history.

What You Actually Asked About Our Legal Terms

These are the questions we hear most often about account eligibility, data rights, payment records, and policy changes. If your question isn't here, live chat is the fastest way to get a direct answer.

Access depends entirely on your state's laws. We operate where local law permits sweepstakes and online wagering activity. Check your state's current rules before opening an account.

Log into your account, go to Settings, and submit a data access request. Include your registered email address so we can verify your identity before releasing any records.

Every deposit and withdrawal processed through PayPal, Venmo, or Play+ is logged in your account wallet. These records are retained per our data policy and used to resolve any disputes you raise.

We post an updated effective date on this page and send a notice to your registered email. Continuing to use your account after the effective date means you accept the updated terms.

Yes. Submit a written closure and deletion request through live chat or email. Some data may be retained for the period required by state law before permanent deletion is completed.

Formal legal notices should be sent via the email address listed in your account's Contact Us section. Include your account ID, the nature of the legal matter, and your state of residence.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.